PRIVACY POLICY

PRIVACY POLICY

This Privacy Policy explains how we collect, use, and share your personal information when you visit Bluegum Creative.

OVERVIEW

The Bluegum Creative website, available at www.bluegumcreative.com (referred to as "Website"), is operated by Bluegum Creative (referred to as "Bluegum Creative," "we," "our," or "us").

By using our Website, you agree to the following terms and conditions (Terms) and are legally bound by them.

If you do not agree with the Terms, please discontinue using the Website.

Bluegum Creative reserves the right to update or modify the Terms at any time without prior notice. It is your responsibility to stay informed about any changes, and by continuing to use the Website, you agree to the updated Terms.

PERSONAL INFORMATION

How do we collect your personal information through the Website?

We may collect your personal information in various situations, including (but not limited to):

  • When you complete a form or registration process related to our Website;

  • When you communicate with us via email, phone, or other methods;

  • When you interact with the Website, including through the use of browser cookies or tracking technologies;

  • In other scenarios where we notify you that personal information is being collected, which is necessary for the operation of our Website.

What personal information do we gather?

The type of personal information we collect depends on your interactions with us. Typically, we collect and store information such as names, email addresses, geographic details, and other information you voluntarily provide in relation to our Website.

How do we use your personal information?

We do not sell or trade your personal information to third parties without your consent, except when required by law.

We may use and disclose your personal information for purposes including, but not limited to:

  • Providing you with additional information about our services and Website;

  • Customizing your experience on our Website;

  • Responding to feedback and complaints;

  • Enforcing the Terms of Use on our Website;

  • Direct marketing purposes;

  • Notifying you of significant changes to our Website or content that may be of interest to you;

  • Analyzing customer trends and preferences to improve our marketing and advertising strategies;

  • Any other purpose for which you provide consent.

Do we share your personal information with parties outside Australia?

From time to time, we engage third-party service providers for digital cloud storage, web hosting, or other technology-related services related to our Website. We may disclose your personal information to these service providers, who may operate outside Australia or within Australia with servers located internationally.

Because some of our third-party service providers have global operations, we cannot guarantee the exact locations of their servers at all times. These locations may change without prior notice to us.

Do we collect personal information through cookies and analytics tools?

When you visit our Website, we may gather information about your computer, page visits, and internet connections using browser cookies. This information helps us improve our Website's functionality, deliver relevant content to you, and remember your preferences for future visits.

We may use Google Analytics to collect data about visitor traffic to our Website as part of our data collection processes (see www.google.com/analytics/ for more information). The data we receive from Google Analytics is aggregate and does not personally identify you.

We do not combine any personal information collected from you with data obtained through cookies or Google Analytics.

You can opt-out of cookie technology by adjusting your browser settings, but this may affect your experience on our Website.

If any third-party advertisements are displayed on the Website, those third parties or their ad servers may place or recognize unique cookies on your browser. We are not responsible for the use of cookies by third-party advertisers or ad servers, and we refer you to their respective privacy policies.

THIRD PARTY SHARING

Are we responsible for third parties' websites and social media links?

This Privacy Policy applies only to personal information collected in connection with our Website. We are not responsible for the information collection practices or privacy policies of any third parties whose websites may be linked on our Website, social media accounts (e.g., Facebook, Twitter, YouTube), or in email communications we send to you. Please refer to the privacy policies of those third parties.

MARKETING EMAILS

Your personal information may be used by us to offer new products and services, inform you of updates to our Website, or send other promotional communications related to our Website.

If you prefer not to receive direct marketing communications from us, you can opt-out at any time by clicking the unsubscribe link in our emails or by contacting us (see section 11).

SECURITY OF INFORMATION

Please be aware that transmitting information over the internet carries inherent risks, and our data security measures cannot guarantee complete protection. While we take steps to secure your personal information, we cannot guarantee its absolute safety.

If you suspect any misuse, loss, or unauthorized access, modification, or disclosure of your personal information, please contact us immediately.

Will we transfer your personal information?

In the event of a sale, merger, consolidation, change in control, transfer of substantial assets, reorganization, or liquidation, we may transfer, sell, or assign your personal information to relevant third parties at our discretion.

QUESTIONS/COMPLAINTS

If you:

  • Have any questions about this Privacy Policy;

  • Wish to request access to the personal information we hold;

  • Want to correct or update your personal information; or

  • Wish to make a complaint or discuss any privacy concerns you may have,

please contact us using the following details:

  • Email: hello@bluegumcreative.com

If you have a complaint or privacy-related concern, please give us the opportunity to address it by contacting us as outlined above. Once we receive your complaint or concern, we will work with you to resolve the issue.

For more information on privacy, you may visit the website of the Office of the Australian Information Commissioner (OAIC): www.oaic.gov.au.

This policy was last updated on 26 August 2024.